Privacy Policy for Smart Goal Academy

Last Updated: October 31, 2025

1. Our Commitment to Privacy

Smart Goal Academy (“we,” “us,” “our”) is a non-profit organization committed to protecting the privacy and confidentiality of the personal information of our participants, donors, volunteers, employees, and other stakeholders. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy laws.

2. What is Personal Information?

Personal information is any information about an identifiable individual. This includes, but is not limited to, your name, address, email, phone number, date of birth, financial information (for donations), and any other data you provide to us. It does not include business contact information used for professional purposes.

3. Why We Collect Personal Information (Identifying Purposes)

We only collect personal information that is necessary for the purposes of our operations. These purposes include:

• Program Registration and Administration: To register participants in our programs, manage rosters, communicate program updates, and ensure participant safety.
• Communications: To send you newsletters, event invitations, and other information about our activities. You can opt-out of these communications at any time.
• Donations and Fundraising: To process donations, issue tax receipts, and acknowledge our donors.
• Volunteer Management: To recruit, screen, and manage our volunteers.
• Website Improvement: To understand how our website is used and to improve the user experience. This may involve the use of cookies (see Section 8).
• Legal and Regulatory Requirements: To meet any legal or regulatory obligations.

We will identify the purpose for which we are collecting your information at or before the time of collection.

4. Consent

We will obtain your consent before collecting, using, or disclosing your personal information, except where permitted or required by law. Your consent can be express (e.g., by signing a form or checking a box) or implied (e.g., when you provide your information to register for a program).[6]

You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. Please note that withdrawing consent may prevent us from providing you with certain services or information.

5. Limiting Collection, Use, and Disclosure

We will only collect the personal information necessary for the purposes identified. We will not use or disclose your personal information for purposes other than those for which it was collected, except with your consent or as required by law.

We will only retain your personal information for as long as necessary to fulfill the identified purposes or as required by law.

6. Accuracy

We will make reasonable efforts to ensure that the personal information we collect and use is accurate, complete, and up-to-date. We encourage you to inform us of any changes to your information to help us maintain its accuracy.

7. Safeguards

We are committed to protecting your personal information. We use appropriate physical, administrative, and technical safeguards to protect your information from loss, theft, unauthorized access, disclosure, copying, use, or modification. These safeguards include:

• Storing physical records in locked cabinets in secure areas.
• Using password protection, firewalls, and encryption for electronic data.
• Limiting access to personal information to staff and volunteers who need it to perform their duties.

8. Website and Cookies

When you visit the Smart Goal Academy website, we may use cookies to collect non-identifiable information, such as your IP address, browser type, and the pages you visit. This helps us analyze website traffic and improve our services. You can adjust your browser settings to refuse cookies, but this may affect your ability to use some features of our website.

9. Individual Access

You have the right to request access to the personal information we hold about you and to request corrections if you believe it is inaccurate. To make a request, please contact our Privacy Officer in writing at the address below. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

10. Accountability and Openness

Smart Goal Academy is responsible for all personal information under our control. We have appointed a Privacy Officer who is accountable for our compliance with this policy and applicable privacy laws.

We are committed to being transparent about our privacy practices. This policy is publicly available on our website.

11. Challenging Compliance

If you have any questions, concerns, or complaints about our handling of your personal information or our compliance with this policy, please contact our Privacy Officer. We will investigate all complaints and take appropriate measures to resolve the issue.

Contact Information for our Privacy Officer:

• Name/Title: Aleksei Popov
• Email: info@smartgoal.ca

If you are not satisfied with our response, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada.